Sykes & Son Limited have provided Fabric and M&E maintenance services to English Heritage for over a decade.

English Heritage is responsible for the conservation of over 400 historic monuments, buildings and places. These span six millennia and range from prehistoric sites to medieval castles, from Roman forts to a Cold War bunker.

Sites vary massively in size, complexity, location and type, some are in remote areas and difficult to access. Almost all are protected as scheduled ancient monument and Grade I/II listed, some are World Heritage Sites. High-profile properties maintained include Dover Castle, Apsley House, Rangers House, Eltham Palace and Wellington Arch.

In order to ensure that all of these sites are safe and secure, and that routine maintenance is carried out, there is a major, nationwide maintenance contract carried out by a network of contractors. This is sub-divided into different regions and lots, with separate agreements for Building Fabric Maintenance and Mechanical and Electrical Maintenance. The form of contract utilised is a JCT Measured Term Contract 2011.

We currently manage 11 English Heritage maintenance contracts. Services undertaken involve planned preventative maintenance (PPM) including cyclical and routine maintenance, reactive maintenance including 24/7 cover and small works projects. Works are given a priority level between 1-6 with Priority 1 being emergency response within 2 hours, to Priority 6 being routine repairs to be completed within 28 days.

The contract is based on an adapted SFG-20 standard, which best suits English Heritage’s requirements. Sykes have a dedicated mobile team to keep these historic properties in first class condition, supported by local, QA approved specialists in all regions.

As the majority of the properties are open to the public, our service is tailored to carry out as much of the disruptive maintenance and repair works prior to general opening. It is essential that English Heritage is able to sustain its commercial assets to the highest standard and that they remain open for safe operation.